Africell has announced it will in October be exiting operations in Ugandan
“Africell UG will stop services on October 7th, 2021 . The decision is being made in the long term interest of the Ugandan telecom sector,” the company announced.
From survey caaried out about their future in Uganda, it was revealed that they can no longer achieve the dream of impacting life through a digital transformation hence the decision to exit.
“We believe that the opportunity to achieve this impact is increasingly limited. We have therefore taken the difficult decision to permanently end Africell UG’s operations in Uganda.”
The number of subscribers was over 3,000,000 and over, these will be left in confusing. The company says a plan has been put in place to ensure they join other networks.
“As of September, 8, 2021, Africell UG is no longer accepting new customers. In the next month, we will be helping current customers switch to other operators,” the company officials declared.
“In addition to a full salary and benefits during your notice period, Africell UG will offer you severance pay and payment of unused annual leave allowance,” the company told employees.
Theey also indicated that each employee would be contacted by the human resource department to explain their specific packages.
“Although Africell regrets the immediate impact this decision will have, we believe it is a justified long term transition and we are closely supporting affected employees and customers.”
Africell's exit came after Smart Telecom and Game and Shoprite announced Uganda as one of the markets they are exiting in Africa.